Email, SMS & WhatsApp Marketing
Digital Tribe provides WhatsApp, email and SMS marketing services in Bangalore that help businesses follow up faster and sell more to customers they already have. Paid ads get attention, but owned channels are where repeat revenue actually comes from. We build automated flows and campaign calendars that keep your business top of mind without relying on ad spend. For ecommerce brands that means welcome series, abandoned cart flows and post-purchase sequences. For service businesses, hospitals and real estate, it means appointment reminders, nurture sequences and WhatsApp-based lead follow-up that responds faster than a competitor can.
Who it’s for
- Clinics and hospitals that need appointment reminders and patient follow-up.
- Real estate businesses that lose expensive leads when nobody follows up quickly.
- Ecommerce and D2C brands recovering abandoned carts and driving repeat orders.
- Education, coaching and service businesses nurturing enquiries into enrolments and bookings.
What’s included
- WhatsApp Business API setup and approved message templates.
- Lead follow-up automation that replies to new enquiries within minutes.
- Email flows: welcome, nurture, abandoned cart, post-purchase and win-back.
- SMS campaigns with DLT-registered sender IDs and templates, as required in India.
- CRM integration so leads from your website and ads land in one place.
- Audience segmentation by interest, purchase history and stage.
- Campaign calendar for offers, launches and festive seasons.
- Reporting on delivery, replies, clicks and revenue from each flow.
What We Set Up
We build the automation once, so your business keeps following up with leads and customers even when no one’s actively managing it – email platform setup and list segmentation, automated flows for welcome, abandoned cart, re-engagement and post-purchase, WhatsApp Business API setup for lead follow-up and order updates, and SMS campaigns for time-sensitive offers and appointment reminders.
What This Means for Your Business
Automated follow-up means no lead waits for a human to notice them – WhatsApp and SMS replies go out within minutes, abandoned carts get recovered before the discount urge fades, and appointment reminders cut down no-shows. Over time, this steady, owned-channel contact reduces how much of your growth depends on ad spend.
Speed of follow-up decides who wins the lead
A lead that waits hours for a reply has often already spoken to a competitor. Automated WhatsApp and email responses make sure every enquiry gets an instant, personal acknowledgement, and your team gets the lead with its details while it’s still warm. Read why response time is costing you sales, and for property businesses, how to stop losing real estate leads after the first call.
How we price WhatsApp, email and SMS marketing
Scope varies a lot between businesses, so we quote a fixed fee after a short discovery call rather than forcing you into a package. You’ll know exactly what’s included and what it costs before we start. For typical market ranges across services, see our guide to digital marketing agency costs in Bangalore.
Why work with Digital Tribe
- Built on consent. We use opt-in lists and approved templates, so your messages reach people who want them and your accounts stay in good standing.
- Founder-led strategy. Your plan is built and reviewed by our founder, with a consistent point of contact.
- One team across channels. We also run SEO, ads, social media and websites, so this work connects to the rest of your marketing.
- Local since 2015. Based on Church Street, Bangalore, and trusted by 250+ businesses.
WhatsApp, email and SMS marketing FAQs
What’s the difference between WhatsApp Business and the WhatsApp Business API?
The WhatsApp Business app works for one phone and manual replies. The API supports automation, multiple team members, CRM integration and broadcast templates at scale. We help you choose and set up the right one.
Do I need DLT registration for SMS?
Yes. Commercial SMS in India requires DLT registration of your business, sender ID and message templates. We guide you through it.
Can these messages be sent to people who haven’t opted in?
No. WhatsApp and email work best, and stay compliant, when people have opted in. We help you collect opt-ins through your website, forms and ads.
Which channel should I start with?
For most Indian businesses, WhatsApp gets the fastest replies. Email works well for longer nurture sequences and ecommerce. SMS is best for short, time-sensitive alerts.
Can it connect to my CRM?
Yes. We connect your website forms, ad leads and messaging so every lead and conversation is in one place.
If leads are slipping through the cracks because no one follows up fast enough, WhatsApp and email automation can close that gap. Get in touch, or WhatsApp us on +91 80731 26009.
